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Receiving
Services
Receiving Charges for UPS / Fed-Ex / DHL / USPS / Other
Couriers
We provide receiving services only for customers
who have a signed service agreement in place and have paid the US$50.00 per
month basic fee. We are not set up to provide one-time receiving services
for individuals who want to ship merchandise to us that they buy on e-bay or
from other retailers. Our goal is to provide on-going business services,
not one-off receiving of low-value shipments for individuals living in Canada.
If you want to ship a guitar or flat-screen TV to our warehouse for pick up,
please do not call--we cannot help you. If you are looking for on-going
services and are willing to sign a services agreement, we can help.
We charge US$2.50 per receipt for each box for
customers who have a signed services agreement in place and have paid the
US$50.00 per month basic fee.
We record the name of the sender and the date the
box or boxes were received. We can e-mail this list to you at your request for
no additional charge. No other work is done under this category.
Checking
In Packages
We can perform additional check-in services if
you wish. We can open the box and inspect the shipment, check in the shipment,
send pictures, change labels, etc. This work is billed as labor at either
US$45.00 per hour for standard rates or US$120.00 per hour for rush service. We
only perform this service if it is requested by you—either on a standing-order
basis or a one-time basis.
Receiving
Charges for Palletized Truck Shipments
Truck receiving charges are based on shipments
that can use our truck loading dock.
US$10.00 for the first skid in a shipment.
US$5.00 for each additional skid in a shipment to
receive truck shipments.
For example, if you have three skids come in on
one shipment, the charge is US$10.00 + US$5.00 + US$5.00 = US$20.00.
Storage charges accrue after the skid or skids
have been in our warehouse for 48 hours.
Receiving
Charges for Non-palletized Truck Shipments
Shipments that cannot be unloaded by one person
using a pallet jack will incur charges at the hourly rate. Some irregular-sized
or heavy shipments may require more than one person to unload. Any special
handling will be billed at US$45.00 per hour for each staff member needed to
unload the truck.
Storage charges accrue after the skid or skids
have been in our warehouse for 48 hours.
Receiving
COD Shipments by UPS, Truck, Mail, Etc.
We normally will not advance funds for COD
shipments. You must make arrangements to have a check ready before the shipment
arrives.
If you provide the check for us to receive a COD
shipment, we will charge US$10.00 for handling.
If we decide to accept a COD shipment on your
behalf using our funds, we will charge 15% over the amount of our outlay plus
the US$10.00 handling fee. Any amounts disbursed, must be settled promptly.
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