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Billing Information
Basic Monthly Account Fee
We charge a basic monthly account fee
of US$50.00 at the beginning of each month. This amount includes the
following items:
-
up to one skid (pallet) of
storage (approximately 4’ by 4’ by 4’)
-
acceptance of letter mail
on your behalf at no additional charge
-
use of our address with
your company name
-
limited interaction with
our staff
All other charges will be billed to
your account.
This fee is non-refundable and is not
applied to any other charges.
Credit Card Charging Policy
For new accounts, we will pro-rate the
daily charges for the balance of the month for the start date you choose and
will add the US$50.00 fee for the next month. Given the cost of preparing
an invoice and processing the charge, we do not like to process charges of less
than US$50.00. If you start your service mid-month, expect a first bill of
US$75.00 for the upcoming six week period instead of US$25.00 for two weeks
followed by a separate bill for US$50.00 starting on the first of the following
month. To simplify our record keeping, all monthly minimum fees are
charged on the first of the month.
The minimum monthly fee is charged to
your credit card on the first day of each calendar month. If the first day
of the month falls on a weekend or holiday, the charge will be posted on the day
before. We will fax you a copy of the invoice once the charge has been
processed.
On either the first day of the month
or shortly thereafter, we will charge your credit card for any outstanding
charges for services from the previous month that have not already been
cleared.
We reserve the right to bill weekly or
daily if required instead of monthly for services or to charge your card prior
to performing any services. We will fax you an invoice promptly each time
we charge your credit card.
Given the low margins and possible
high dollar value of some shipments, we reserve the right to charge your credit
card an estimated amount prior to shipping with an adjustment being made once
the total is known. For example, if you want us to incur freight bills
from UPS totaling US$3,000 to ship something on your behalf, we will charge this
amount to your card prior to submitting the shipment to UPS. We are not
going to incur the costs and then try to collect our money.
Each time we charge your card, we will
fax or e-mail you a copy of the invoice promptly.
If you do a lot of business with us,
expect frequent charges. We prefer to deal with charges promptly rather
than try to figure out what happened a month earlier.
Please review your invoices from us
promptly. We will not review invoices after 30 days: we provide
distribution services, not historical accounting services.
Payment Terms
We prefer to settle accounts
frequently (weekly for active accounts and at least once a month for all
accounts) using a major credit card. Any significant charges may be
charged prior to action on our part. We reserve the right to bill weekly
or more often depending upon activity.
We reserve the right to require
prepayment by cash or certified funds should we deem necessary.
Failure to Pay
Failure of a credit card transaction
to go through will result in an immediate credit hold on all services. We
will contact you promptly to try to resolve the matter.
Failure to pay invoices will result in
a warehouseman’s lien being placed on all chattels in Chichester’s warehouse.
No merchandise will be allowed to be removed unless payment in full in a form
satisfactory to us is received.
Failure to settle the balance in full
within 60 days may result in us seizing the merchandise and selling it to
recover lost revenues. Should we need to dispose of any merchandise after
60 days, you will continue to be responsible for all disposal costs plus staff
time.
Inflation
Adjustment
All fees will be adjusted on January
1st of each year for an approximate inflation amount. Should inflation
exceed 5% per year, adjustments will be made quarterly. You will receive
30 days’ notice of any price changes.
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